Pause Revenue Collection

With Plock's Pause Revenue Collection feature, you can temporarily stop sending invoices to customers without disrupting revenue tracking. Charges will continue to accrue while invoicing is paused, ensuring accurate revenue reporting. This feature is especially useful when subscription renewals are pending until new terms are finalized.

Key Benefits:

• Avoid Inaccurate Invoices: Prevent sending outdated invoices based on old terms while waiting for new agreements.

• Accurate Revenue Tracking: Charges continue to accrue. Revenue reporting remains precise even during a pause.

• Streamlined Resumption: Once new terms are signed, invoicing resumes, and all accrued charges are billed for.

How it works

Pausing Revenue Collection A customer’s renewal date has arrived, but new terms haven’t been signed yet. Instead of sending an invoice based on old terms, that you later probably have to credit you can pause revenue collection until the new agreement is in place.

Here is a step by step guide for pausing revenue collection for the customer Acme, and later also resume the invoicing.

• Go to the customer’s subscription page and click on "Pause Revenue Collection". Plock immediately stops sending invoices for this Subscription.

Resuming Revenue Collection Once the new terms are finalized with your customer, update the customer’s subscription and resume revenue collection. An invoice will be generated, that you can choose to send immediately or at the next billing date. This invoice will include all charges accrued during the paused period, ensuring nothing is missed.

• In the same section where you clicked "Pause Revenue Collection", you can now "Resume Revenue Collection". Plock immediately generates an invoice that includes all charges since the previous invoice.

• Note, once Revenue collection is paused for a subscription, a "Pause" bar in red appears on the Subscription to remind you. This dissapears as soon as revenue collection is resumed.